Terms & policies

Commitments first. Fine print second.

This page says what FinePrint promises, what your AI-Counsel is and isn't, and how outside-counsel engagement and billing work — in plain words. The full agreements are provided at signup and any time you ask; where this summary and a signed agreement differ, the signed agreement governs.

The commitments

Five commitments, on every plan.

These hold on the free plan and the paid ones, and they are enforced by how the product is built — not by a sentence in a policy. If any of them ever stops being true, this page comes down the same day.

Private by default. Your legal record is encrypted in transit and at rest, per company, under keys that belong to your company alone. Access is least-privilege and logged, so the question "who touched this document" always has an answer. Nothing is shared with anyone you have not asked us to share it with. Where your documents live.
Your documents never train shared models. Your cap table, your contracts and your board minutes serve your company only. They are not training data — not for us, not for a model provider, not for another customer. Your AI-Counsel gets better because legal professionals review and correct its work, not because it reads your files.
Export or permanent deletion, anytime. Take every document, and a machine-readable record of your company's legal state, with you at any moment — on any plan, including the free one. Ask us to delete and deletion is permanent. No exit fee, and no lock-in on your own records.
Outside-counsel fees are quoted and approved before work starts. When outside counsel is brought in, you see the attorney, the scope and the fee before anything is sent. Nothing leaves your company and nothing is owed until you say yes — decline, and the matter simply stays where it is. You will never get a legal bill you did not approve.
Government fees pass through at cost. A Delaware franchise tax bill is Delaware's number, not ours — no markup, no margin. You see the calculated amount, and the method behind it, before anything is filed.

What the software won't do is why you can trust what it does.

What your AI-Counsel is

Software prepares the matter. Outside counsel decides.

The boundary, stated once and plainly — this is the part people usually bury, and it is the part everything else on this site depends on.

Your AI-Counsel is softwareBuilt and trained under legal professionals. It reads your company's legal state, prepares documents, routes approvals, collects signatures, files where filing is supported, and keeps the record current. It does not give legal advice, and it is built to know the difference.
FinePrint is a technology companyNot a law firm. Using it creates no attorney–client relationship with FinePrint or with the software, and nothing on this site is legal advice about your situation. What a subscription buys is the software and the record it keeps.
Outside counsel advises and representsWhen a matter needs legal judgment or representation, outside counsel — independent licensed attorneys engaged directly by you, on their own engagement terms — advise and represent the company. They owe their professional duties to you, and they are free to disagree with what the software prepared. That is the point of them.

In practice: the software prepares the complete matter — the documents, the record, the open questions — and outside counsel decides. Every matter carries its execution level, Green, Yellow or Red, and the level is visible to you in the app at any moment. No attorney is engaged and nothing leaves your company until you approve the scope and the fee, and the software is designed to refuse rather than improvise when a question needs a lawyer. Rather use your own lawyer? The matter goes to them, prepared the same way.

When outside counsel steps in →

Your data

Your documents are yours — take them or erase them.

The short version is here. The detail — where documents live, who can reach them, which subprocessors are named, and what happens if you stop using FinePrint — is on Security & trust, where it can be read properly.

Ownership

They stay yours.

Everything you upload, and everything produced for your company, belongs to your company. We hold it to run the product for you. We do not sell it, and we do not use it to serve another customer.

Encryption

Encrypted, per company.

TLS in transit and AES-256 at rest, with each document encrypted under keys that belong to your company alone. Access is least-privilege and logged.

No shared-model training

Never in a training set.

Your documents are never used to train shared models, on any plan. Your AI-Counsel is taught by legal professionals reviewing its work — not by reading customer files.

Export and deletion

Leave with everything, or leave nothing behind.

Export every document and a machine-readable record of your company's legal state at any time, on any plan. Ask us to delete and deletion is permanent — no exit fee, and no lock-in on your own records.

Security & trust →

Billing

Priced like software, quoted before anything moves.

Three kinds of money can move: the subscription, government fees, and outside-counsel fees. Each one behaves differently, and none of them surprises you.

The subscriptionFlat monthly software fee, billed monthly, per company. Startup is Free, Pro starts at $199/mo, and Scale starts at $1,000/mo. What each plan includes — and where the line between them falls — is on the pricing page.
Government and filing feesPassed through at cost. A Delaware franchise tax bill is Delaware's number, not ours; we don't mark it up and we don't take a margin on it. You see the calculated amount, and the method behind it, before a filing is submitted.
Outside-counsel feesQuoted before work starts and approved by you. The fee is owed under your engagement with the attorney, not to FinePrint for reselling their time. Decline the quote and the matter does not move — nothing is charged, and nothing is sent.
CancellingCancel at any time, and your records don't become a hostage: export everything, or ask for permanent deletion. What happens to the remainder of a billing period is set out in the Terms of Service, which we show you before you subscribe.

You will never get a legal bill you did not approve.

See pricing →

The documents

The agreements that actually govern the relationship.

This page is the plain-English version. These are the documents that carry legal weight, what each one is for, and where it applies.

The agreements that govern the relationship between a customer and FinePrint, what each covers, and where it applies.
Document What it covers Where it applies
Terms of Service The agreement between your company and FinePrint for use of the platform: what the subscription includes, how the software may be used, what each side is responsible for, and how either side ends it. Every customer, every plan. Current version provided at signup and on request.
Privacy Policy What personal data we collect, why we collect it, how long we keep it, who processes it on our behalf, and the choices you have about it. Everyone who uses the site or the product. Current version provided at signup and on request.
Data Processing Addendum How we process personal data on your behalf when you are the controller: instructions, security measures, subprocessors, and what happens on deletion. Customers who need one. Signed on request.
Outside Counsel Engagement Terms Scope, fee, and the professional duties the attorney owes you. This is an agreement between your company and that attorney — FinePrint is not a party to it. Any matter where outside counsel is brought in. You see it, and the fee, before any work starts.
Acceptable Use The short list of things the platform may not be used for — including using it to act for a company you have no authority to act for. Every plan, including the free one, and every API integration. Provided at signup and on request.

We have not published these as static pages you can skim out of context, because the version that matters is the one in force when you sign it. Ask and we will send the current text of any of them — before you subscribe, during a security review, or simply because you would like to read it. Talk to us.

Questions

Ask us the thing you would normally have to chase.

The current Terms of Service before you subscribe. A DPA signed. A security review answered by a person rather than a portal. Your own lawyer wanting to read the Outside Counsel Engagement Terms before you rely on them. All of that is a reasonable ask, and all of it gets a direct answer.

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