What happens when I run out of credits?
You’re told before the next endpoint runs — not afterwards, and not on an invoice. Every endpoint prints its credit price before it starts, and the running total is at the top of the screen, so the month doesn’t surprise you. From there you can wait for the refresh, move up a plan, or add credits at the same published rate.
Do I pay extra when a lawyer gets involved?
No. Attorney review is included in the subscription. When a matter goes Yellow you see the attorney and the scope on screen and you approve the scope — there is no fee attached to it, and no invoice afterwards. In the demo matter that’s J. Alvarez, employment, Colorado, for one question about a restrictive covenant.
If the attorney finds the scope was wrong — the question turned out to be a bigger question — the matter stops and comes back to you with the new scope before it goes any further. Work outside a scope you approved doesn’t happen.
Who is the attorney actually working for?
You. Matter review is a real engagement between you and a licensed attorney in the OpenLegal network, conflict-checked and engaged properly before anything begins. FinePrint is a legal technology company, not a law firm, and does not provide legal advice.
The independence runs the other way too: the application side cannot override a reviewer’s flag, and reviewer pay is never contingent on approving anything.
Can I switch plans, and what happens to the work I’ve already run?
Move up or down at any time; the plan controls which specialists and endpoints are available and how many credits refresh each month. Nothing that has already run is affected — executed documents, filings and the record are yours regardless of the plan you’re on.
Moving down means fewer specialists and fewer credits. It never means losing the record or the DataRoom.
What happens if I leave?
You export everything — the whole Legal DataRoom, the Company Legal Graph, every executed document and filing receipt, in a format your next counsel can actually open. Or you delete it permanently. Both are available on every plan, on any day, without a conversation.
Your record was never training data for a shared model, so there is nothing of yours left behind to remove. That’s the Two-Corpus Rule: OpenLegalLM learns from its contributors, never from your record.
Why isn’t this priced per seat?
Because per-seat pricing makes companies ration access to their own legal function, and the person who most needs to send the right NDA is usually the person who wouldn’t get a seat. The plan is for the company. The recruiter, the founder and the account executive all use it.
Do I still need my law firm?
For a financing, a dispute, an acquisition or a regulated question — yes, and FinePrint routes those Red, with the file already built: the record, the documents, the history and the issue list assembled before the first call. That is how you spend less on a specialist without getting less from one.
What changes is the other 90% of the work, which stops being billed by the hour — and you are never billed for the attorney either. OpenLegalLM carries what the network has taught it; when a question falls outside that, the network answers it, the answer becomes part of what the model knows, and your subscription does not move.